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1. #Citrix receiver webcam laptop device not detected install#
2. #Citrix receiver webcam laptop device not detected windows 10#
3. #Citrix receiver webcam laptop device not detected software#

It is also worth noting the differences between Zoom meetings within “Citrix” VDI and on other platforms, Zoom has put together a comparison feature matrix at –.

#Citrix receiver webcam laptop device not detected software#

I think its important to recognise, when rolling out the Citrix + Zoom “Optimisation” capability you need to include both the “ Zoom Client for VDI” + “ Zoom Media Plugin” as part of your internal and external software deployment strategy. #zoommeeting #citrixworkspace #Citrix /YYHO8EUmIl- Lyndon-Jon Martin 👨🏻‍💻 May 7, 2020 ĭemonstration of a #secure #VirtualMeeting room that is #HDX Offloaded (Optimised) to process A/V on the employees endpoint providing a HD #EmployeeExperience. Zoom have published a VDI Backward Compatibility Matrix which is available at –. You’ll notice that the product versions between the Citrix virtual desktop running the “ Zoom Client for VDI” – and the Zoom Plugin “ Zoom Media Plugin” – on the endpoint are an exact match.Ĥ.

#Citrix receiver webcam laptop device not detected windows 10#

Zoom doesn’t support HDX Offloading on MacBooks therefore I used my wife Windows 10 laptop in these tests, which is running Citrix Workspace app 1912, and I installed the Zoom Plugin for Citrix Receiver product version 0. Personal iPhone 7S running Zoom app setup with my account to start/stop Zoom meetings.ģ.

#Citrix receiver webcam laptop device not detected install#

To resolve the “Grey blank screen” download and install the latest product version I was running 0.Ģ. The virtual desktop is running Windows Server 2019 its a “t2.medium” instance type running the 1912 LTSR Virtual Delivery Agent (VDA), also installed was the “ Zoom Client for VDI” product version 2 used during my orginal testing –. ġ.CVAD 1912 LTSR running in my personal AWS EC2 in N.Virgina, USA delivering a Citrix virtual desktop to me in London, England. I googled the problem briefly and found nothing useful, I then decide to revisit Zoom’s on-line documentation and found this important notification published within the last 6 days of this blog post stating that Zoom now requires both the “ Zoom Media Plugin” + “ Zoom Client for VDI” to match exactly from version 2.1.5 documented at – as, anything prior to the pending date you can configure the MinPluginVersion via registry settings – to be able to use older versions for backwards compatibility –. I found some time to continue with further tests but I hit a wall the “ Zoom Client for VDI” was displaying a “Grey blank screen” during the meeting and when checking the video settings within the “ Zoom Client for VDI” app in system tray, you get the same result a “Grey blank screen” even though Citrix Workspace app is doing its job of automatically connecting “Microphones and Webcams” as I tested a GoToMeeing without any issues so I knew there where no policies conflicts or issues.

My initial test focused on testing the viability of using Zoom meetings in a Citrix virtual desktop when HDX Offloading was enabled to “Optimise” Zoom meetings and improve the employee experience by shift the A/V processing to the employee’s endpoint, the initial results where hugely promising with minimal effort. UPDATED Zoom Pre-requisites & System Requirementsįollow my original guidance at –. Un-Optimised #HDX Offloading of #Zoommeeting in a #Citrix #virtualdesktop /7mOXiZGoHI- Lyndon-Jon Martin 👨🏻‍💻 May 7, 2020 If an employee access’s his/her Citrix virtual desktop from an endpoint e.g BYO that doesn’t have the “ Zoom Media Plugin” installed like it was on there e.g CORP device then the once “ Optimised” HDX offloaded A/V traffic for there Zoom Meeting is effectively now “ Un-Optimised” and the A/V processing that was shifted onto the employee’s endpoint will now be processed within the Citrix virtual desktop in the resource location (data centre) causing a degraded experience, macro uplift in computing and networking resources to process the A/V for the Zoom meeting and the A/V traffic sent and received from the employees endpoint which is then sent out via the Zoom client within the Citrix virtual Optimised vs.

The below image represents both an (un)optimised Zoom meeting running within a Citrix virtual desktop.

Un-Optimised Zoom Meetings in Citrix VDI (DaaS) In my first blog post I explored how frictionless it was to setup and deploy Zoom in a Citrix Virtual Desktop, this post builds upon my initial post looking at a wider device spectrum, fallback scenarios and further testing using iGel thin clients.